FREQUENTLY ASKED QUESTIONS

 

What makes the PurePerformance Mask unique?

The PurePerformance Mask uses Puramid Filtration Technology consisting of a structured, interlaced fabric creating a maximum surface for collecting both allergens and micron-sized particles.

 

What is the efficacy of the PurePerformance Mask?

Puramid Filtration Technology is 95% effective in filtering down to 3 micron particles and 99% effective in filtering pollen particles and other allergens. This exceeds the ASTM 3502 standards issued for non-medical masks. 


Does the PurePerformance Mask protect against viruses?

Our fabric will filter 95% of virus molecules attached to airborne particles emitted through sneezing and coughing. However, since we can’t claim to filter all viruses, this mask is not designated as a medical mask. 

 

Does the PurePerformance Mask protect against airborne allergens?

Yes, the majority of airborne allergens like pollen have a particle size that is captured and filtered with the Puramid Filtration Technology system. 

 

Are chemicals used in the filtering material?

No.  Filtration takes place through the knitted structure of the material capturing airborne particles.  No chemicals are used for filtration purposes.


Will this mask fog up my glasses?

The PurePerformance Mask is designed with superior fit in mind. The mask will conform to your face with a soft, flexible nose piece, allowing air to move out through the filter material and not up where it could fog glasses.


How should I wash my mask?

Using warm water, rinse the mask and then apply a light dish soap. Gently rub the soap into the material with your fingers, and rinse thoroughly. Air dry for 2-3 hours.

 

What size is right for me?

We want to ensure you get the best fit for your face! View our sizing chart here.

 

 

Do you offer customized printing on your masks?

Customized printing is available in certain quantities. Please e-mail info@pureperformanceco.com for more information.

 

What is your shipping policy?

Shipping throughout the U.S. and Canada is free. Orders usually ship out on the same day they are ordered, and will arrive within 2-7 business days.

 

What is your return policy?

Due to the nature of our products, we are not able to accept exchanges. We stand behind our masks and offer a full warranty for any manufacturer defects.

 

Do you offer discounts for bulk purchases?

We offer discounts for order volumes of 100 masks and up. Please contact our customer service department to help you find the best solution for your needs.

 

How many masks come in a pack?

The PurePerformance Mask is sold in a single pack.